Last updated: April 06, 2023
Thank you for choosing Shopisquare!
We are committed to ensuring a seamless shopping experience for our customers, and that includes providing transparent and detailed information about our shipping policies. Please take a moment to review the following guidelines regarding shipping methods, processing times, tracking, and more.
Processing Times
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your understanding and patience.
Shipping Methods
We currently offer the Standard Shipping option, we are planning to expand out range of shipping options in the future to accommodate your needs, this might include Expedited Shipping, and Overnight Shipping. Shipping availability may vary based on your location and the items in your cart.
Shipping Rates
Shipping rates are calculated based on factors such as package weight, destination, and chosen shipping method. We currently offer the Standard Shipping method which is free of charge. You can view the applicable shipping fees during the checkout process before finalizing your order.
Shipping Destinations
We currently offer shipping within the following list of Countries and Regions. If your country is not listed, please contact our customer support team for further assistance.
- United States
- Australia
Order Tracking
Once your order is shipped, you will receive a confirmation email containing tracking information. This will allow you to monitor the progress of your delivery. Please note that tracking information may take up to 24 hours to become active.
Estimated Delivery Times
Estimated delivery times vary based on the shipping method chosen and your location. Once the order has been processed it may take between 8 to 12 business days to be delivered. Keep in mind that unforeseen circumstances like weather, customs delays, or logistical issues might affect delivery timelines.
Order Packaging
To ensure that our customers get competitive pricing and to prevents shortages in our business, we might use different suppliers to fulfill your order, for that reason your items might arrive in multiple packages and probably at different times.
Customs and Duties
Please be aware that customs duties, taxes, or import fees may be applicable, we do our best effort to include all these charges in the total price of your order. If you are interested to know more about import fees, we recommend checking with your local customs office for more information.
Address Accuracy
To ensure successful delivery, please double-check your shipping address before finalizing your order. We are not responsible for orders that are lost or delayed due to incorrect or incomplete addresses.
Order Modifications
If you need to make changes to your order, including shipping address updates, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if your order has already been processed for shipping.
Lost or Damaged Packages
In the rare event that your package is lost or arrives damaged, please reach out to our customer support team within 15 days of the delivery date. We will initiate an investigation and work with you to resolve the issue promptly.
At Shopisquare, we value your trust and satisfaction, and we strive to deliver your orders in a timely and secure manner. If you have any questions or concerns about our shipping policies, please feel free to contact us at https://www.shopisquare.com/contact-us.
Thank you for shopping with us!